Privacy Policy
Information we collect
When you request an inspection, call, email, text, or otherwise contact us, we may collect your name, phone number, email address, service address or ZIP code, project details, communication preferences, and information needed to respond to your request.
The website may also collect limited technical and attribution data, such as the page you visited, referring page, device or browser information, and advertising campaign identifiers. This helps us understand which marketing led to a request and improve the website.
How we use information
We use the information to respond to roofing inquiries, schedule and provide services, maintain customer and lead records, communicate about estimates and projects, measure marketing performance, protect the website, and meet legal or operational requirements.
Text messages and SMS consent
If you check the SMS consent box on one of our forms, you agree to receive calls and text messages from Final Touch Roofing about your quote, inspection, estimate, scheduling, project, customer care, and related follow-up. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also call (501) 525-4200.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages you requested.
Calls and recordings
Calls made through tracking numbers may be recorded or analyzed for service quality, training, lead handling, and marketing attribution. When recording is enabled, callers will receive an appropriate notice. Do not provide sensitive financial or medical information in a website form or recorded call.
How information is shared
We may share information with service providers that operate the website, customer relationship system, communications, analytics, advertising measurement, and call tracking for Final Touch Roofing. We do not sell personal information submitted through the website. We may disclose information when required by law or to protect our rights, customers, or systems.
Cookies and measurement
The website may use cookies or similar technologies for essential site functions, analytics, advertising measurement, and dynamic phone-number display. Browser settings can limit some cookies, although parts of the site may not work as intended.
Data retention and security
We retain information only as long as reasonably needed for the purposes described here, business records, dispute resolution, and legal requirements. No method of electronic storage or transmission is completely secure, but reasonable safeguards are used to protect the information.
Your choices
You may ask about, correct, or request deletion of personal information, subject to legal and operational recordkeeping requirements. You can opt out of text messages by replying STOP and can ask not to receive other marketing communications.
Contact us
For privacy questions, call (501) 525-4200 or write to Final Touch Roofing, Inc., 457 W Grand Ave, Hot Springs, AR 71901.